To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Thanks for shopping at Care Worlds. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Care Worlds. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Care Worlds, you agree to the terms set forth below along with Care Worlds’s Privacy Policy.
If you would like to return a product, the only way would be if you follow the next guidelines:
We at Care Worlds, commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit.
We do not accept the returns of goods, unless the goods have arrived damaged, erroneous and/or defective and you notify us of this with the relevant pictures within 48
hours from the time of delivery.
The photos required upon receipt of a damaged item are as follows:
- Photo(s) of the damaged product
- Photo(s) of the inner packaging (bubble wrap, kraft paper) and outer packaging (box)
- Photo(s) of the product together with the shipping label from the transport agency
- Photo(s) of the packed product, putting it back in the package as it was delivered to you
In the event of receiving a faulty or defective product, the photos to be sent to us are those indicated below:
- Photo of the product where the front of the product can be clearly seen.
- Photo of the product where you can clearly see the barcode.
- Photo of the product where the batch code can be clearly seen.
If the return requested is due to a malfunction of a product, you must also send us a video where the defect can be clearly seen.
Once the requested images have been received, your account manager will contact you to provide you with a solution as soon as possible.
Care Worlds is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.